We bought a four-man tent, but found out that the two of us still need more room. Why is that? Tents are advertised as two-man, four-man, six-man and so on. That rating practice and accompanying diagram on the packaging will depict the maximum number of persons you can comfortably bed down for the night, assuming that you travel light or store your gear elsewhere. While this rating makes go...
I need to purchase replacement parts for my tent, do you carry spare parts and how can I purchase? As a strategic advantage in the industry, NorthPole provides complete consumer service assistance. You may order replacement parts over the phone with Visa/Mastercard. PLEASE NOTE:
EFFECTIVE MARCH 1, 2009, NorthPole Limited WILL NO LONGER ACCEPT MONEY ORDERS. CONSUMERS MUST HAVE VISA OR MASTERCAR...